About Us

About Us

We invite you to take a look at our history, our motivation and most importantly our excellent value for money products and services that we supply to thousands of childcare facilities.
Our free consultation, expert project management advice, excellent training and support will give you a head start, using FirstSteps from day one.

The FirstSteps Story

“My how we have evolved”
Back in 1994 and starting out as Rio Computers Ltd, FirstSteps was originally created by Kirit Patel, for the nursery attended by his own children. Kirit’s expertise and experience in software programming fitted hand in glove with the needs of a busy and fast growing childcare business.
Struggling to keep up with the demands of paperwork brought about by new legislation on record keeping and reporting, the nursery turned to Kirit for help. Also, being a parent of two very young children at the time engaged Kirit in the education and care aspect of day care provision. He understood its importance and set about creating a professional administration system specifically for use by nurseries.
A bespoke database was written and FirstSteps was born!
This was to be the launch pad for a ‘cottage industry’ that has now evolved in to an ‘industry giant’ achieving the greatest of respect within the childcare sector.
Since those early days we have grown in both size and stature. Our popularity has made us the number one nursery management software choice for thousands of settings in the UK and Ireland with an extensive client list.
FirstSteps is an administration solution that caters for even the most flexible of providers, from Childminders, Pre-schools and single Private Day Care settings to Children and Family Centres, small and medium sized nursery groups and larger nursery chains.
Throughout this journey Kirit’s passion has never wavered and has now been passed on to the next generation of his Family. Yes that small boy at Nursery who inspired the creation of FirstSteps is now leading our development team to create new and innovative applications that will continue to benefit and enrich your FirstSteps experience.

The FirstSteps Ethos

Always striving to be the best at what we produce and deliver our ethos is simple and follows the words of Mahatma Gandhi…
“A customer is not dependent on us
We are dependent on him.

He is not an interruption to our work

He is the purpose of it.

He is not an outsider to our business

He is part of it.

We are not doing him a favour by serving him

He is doing us a favour by allowing us the opportunity to do so.”

We continue to be the market leader in Nursery Management software by sticking to the key principles of our product, offering you flexibility and reliability with a personal and professional service.
We do this by seeing through the eyes of our customers, listening to what they have to say and acting on it!

The FirstSteps Team

We are proud to report that the team here is made up of experts in many fields and our individual contributions play a vital role in the production and delivery of FirstSteps.
Meet The Team

FirstSteps has been acquired by Famly🎉

We’re excited to announce that FirstSteps will become a part of the Famly family, and over the next few months we’ll be helping to move all our customers over to a Famly platform. You can learn more about what the deal means for you over here