Testimonials

What Do People Have To Say About Us...


Over the years, FirstSteps Software have acquired some amazing testimonials from our loyal customers. Have a read through and find out more.

Jennifer Romcke - Emeralds Little Gems Daycare Ltd & Redd Nurseries Ltd


I have been using the manager product for just over a year. This program is absolutely invaluable to the operation and management of the nurseries. The account functions offer a high level of flexibility accommodating many varying invoicing methods and requirements. Government funded hours are well managed and reported within the system, providing detail to suit regulatory requirements. The comprehensive monitoring and reporting of occupancy levels, provides an effective tool for the daily operations and future planning.
Having recently introduced the Tracking and Monitor with parent Link, these tools have enhanced the information recorded & parent interaction, whilst greatly improving efficiency. I have found the system to be well designed and can be used for simple basic operation or comprehensively for greater management demands.
The online “hosted” function provides me with the confidence that my data is secure and protected and constantly backed up, whilst giving me flexibility to access from anywhere. I have found the training & support to be very good, there is constant development to improve the product and to cater for individual needs along with the growing demands of the nurseries and industry.

Jacqui Hannaby - Granby Nurseries Childcare


Being FirstSteps customers since we opened 24 years ago we were thrilled when the tracker app was released. It has enabled a seamless transition to paperless planning and means our practitioners have much more time to spend with the children. A clear picture is painted of each child’s learning journey at nursery as well as at home.
The app gives parents everything they need directly to their phones or tablets, from regular photos of their children to invoices, bookings and blogs about forthcoming events. This means our once busy phone lines are almost silent as parents no longer need to ring for reassurance their children are happy. In fact parents see the app as one of our unique selling points and tell all their family and friends about it.
The FirstSteps support team are tremendous, we can’t praise them enough. They are quick to respond to queries and are constantly developing the programme to suit our individual business needs.
All in all the app has had a positive impact on our already outstanding practice and we wouldn’t be without it.

Sally Rustomji - Nursery Director - The Old School House Nursery


I have been using First Steps for over 18 years and it really is my go to place for everything I need when running and managing our nursery. From simple registration of both children and staff, to invoicing and having information about each child to hand this nursery management software is exceptional! Through our nursery app we can invoice parents, allow them to see their child’s daily diary and observations and look at our Nursery News. First Steps Hosted Version is great for improving partnerships with families too and it allows our parents and staff to engage with the app which is so simple to use and makes keeping in touch much simpler for everyone involved.
I cannot recommend highly enough!